Privacy Policy
Privacy Policy for Naughty Goblin Events
Last Updated: 8 June 2026
Naughty Goblin Events (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and processed in accordance with the Protection of Personal Information Act, 2013 (“POPIA”) and other applicable South African laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, purchase tickets, purchase merchandise, subscribe to communications, or otherwise interact with our services.
1. Who We Are
Naughty Goblin Events operates an online platform for event ticket sales, merchandise sales, event promotion, and related services.
For any privacy-related enquiries, please contact:
Naughty Goblin Events
Email: [Insert Email Address]
Website: [Insert Website Address]
2. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Telephone number
- Billing address
- Delivery address
- Date of birth (where required)
- Emergency contact information (where required for specific events)
Transaction Information
- Tickets purchased
- Merchandise purchased
- Order history
- Payment confirmations
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage statistics
- Cookies and analytics data
Marketing Information
- Newsletter subscriptions
- Communication preferences
- Survey responses
- Competition entries
3. How We Collect Information
We collect information when you:
- Create an account
- Purchase tickets
- Purchase merchandise
- Subscribe to newsletters
- Contact customer support
- Complete forms on our website
- Participate in promotions or competitions
- Interact with our website through cookies and analytics technologies
4. How We Use Your Information
We use your information to:
- Process ticket purchases
- Process merchandise orders
- Deliver products and services
- Verify event attendance
- Provide customer support
- Send order confirmations
- Communicate important event information
- Improve our website and services
- Detect fraud and security threats
- Comply with legal obligations
Where you have provided consent, we may also use your information to send:
- Event announcements
- Promotions
- Newsletters
- Special offers
- Marketing communications
You may unsubscribe from marketing communications at any time.
5. Legal Basis for Processing
We process personal information where:
- You have provided consent;
- Processing is necessary to perform a contract with you;
- Processing is required by law; or
- Processing is necessary for our legitimate business interests and does not override your privacy rights.
6. Payment Information
Payments may be processed through third-party payment providers.
Naughty Goblin Events does not store full credit card or banking details on its servers.
Payment providers are responsible for securing payment information in accordance with applicable security standards.
7. Sharing of Information
We may share information with:
Service Providers
- Payment processors
- Delivery and courier companies
- Email communication providers
- Website hosting providers
- Technical support providers
Event Organisers
Where tickets are purchased for an event, relevant attendee information may be shared with the organiser where reasonably necessary for event administration.
Legal Requirements
We may disclose information where required by:
- Court order
- Law enforcement authorities
- Government agencies
- Applicable legislation
We do not sell personal information to third parties.
8. Data Security
We implement reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we take reasonable precautions, no online system can guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfil contractual obligations
- Maintain business records
- Resolve disputes
- Comply with legal requirements
When information is no longer required, it will be securely deleted or anonymised.
10. Your Rights
Under POPIA, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator
Requests may be submitted using the contact details provided in this Policy.
11. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyse website traffic
- Enhance user experience
- Support marketing activities
Users may manage cookie preferences through their browser settings.
Further information is available in our Cookie Policy.
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites.
Users should review the privacy policies of any third-party websites they visit.
13. Children’s Privacy
Our services are not intended for children under the age of 18 without parental or guardian involvement.
Where we become aware that personal information has been collected from a child unlawfully, we will take reasonable steps to remove such information.
14. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time.
Updated versions will be published on this page with the revised effective date.
Continued use of the website after changes are published constitutes acceptance of the updated policy.
15. Contact Information
For privacy-related enquiries, requests, or complaints, please contact:
Naughty Goblin Events
Email: naughtygoblinproductions@outlook.com
Website: https://naughtygoblinevents.com
Cape Town, Western Cape, South Africa
By using the Naughty Goblin Events website, you acknowledge that you have read and understood this Privacy Policy.
